Privacy Policy
Effective Date: 19 March 2026
Introduction
Welcome to Rapid Mobile Tyres. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us by phone.
This privacy policy applies to all information collected through our website, and any related services (such as our emergency mobile tyre fitting callouts).
Information We Collect
We collect personal information that you voluntarily provide to us when you call our emergency roadside numbers to request a service. The personal information we collect may include:
- Your Name
- Phone Numbers
- Vehicle Registration / Details
- Location Data (where you are stranded / where you need the fitting)
We do not collect sensitive payment information through the website. Payments are usually handled via secure card readers at the time of the physical fitting.
How We Use Your Information
We use personal information collected via our website or over the phone for the primary purpose of fulfilling your requested mobile tyre fitting service. This includes:
- Dispatching our technicians to your location.
- Contacting you with updates about your emergency call-out.
- Generating invoices for completed work.
Cookies and Analytics
Our website may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track info about your visits. We may use simple analytics to measure site traffic (such as noting which service area pages like Scotch Corner or Newton Aycliffe get the most visits) to better distribute our vans.
Keeping Your Information Safe
We aim to protect your personal information through a system of organisational and technical security measures. We do not sell, rent, or trade your personal information to third parties.
Your Rights
You have the right to request access to the personal data we hold about you, to request that we delete it, or to request that we correct any inaccuracies. Simply call us on 07778 885656 to discuss any privacy concerns.